Proven on a live business first
The first agent we set up runs a retail consultancy's client work every day. What held up in real use became the way we build every agent since.
Real workWhat held upYour agent
We set your agent up on an account in your name and teach it how your business works. If you ever stop working with us, it keeps running. This page covers the details, including the technical ones.
your agent
Agents
@order-deskliveAnswers order and shipping questions in WhatsApp.@dispatchliveBooks jobs and reshuffles the crew's week.@back-officeliveMatches payouts and chases unpaid invoices.Can you refund order 4471?
Looked up order 4471 in the store
Read the refund policy: limit $200
It is $480, which is above your limit. I have sent it to you for approval.
Waiting for you
Refund $480 to Maya R.
Order 4471. Reason given: late delivery.
Approved by you. Refund sent.
Routines
AgentsAgents: Each agent has one job, described in plain words
Example dataThe first agent we set up runs a retail consultancy's client work every day. What held up in real use became the way we build every agent since.
Real workWhat held upYour agent
The software underneath is open source: free to use and public, so anyone you trust can check exactly what it does. We did not build a black box and ask you to trust it.
Plenty of tools promise your data stays private while the rules, the software and the decisions about what comes next stay with them. Here every layer is yours.
PlaybookDataModelsCodeServer
Every business runs on the judgement of a few experienced people, and growing means finding more of them. An agent you own carries that judgement for you.
“If a customer wants a refund, check the order and the tracking first. Anything over $200 comes to me.”
Written down once
Skill
skills/refund-request.md
Handling a refund request
Memory
memory/refund-policy.md
Used byOrder deskReturns helperWeekly report
Your agent
noun: an AI worker your business owns
A worker you own, not a chatbot you rent.
An open-source AI agent that runs on your own server, works from your playbook and your data, and does real jobs across the business. The setup, the code and everything it learns belong to you.
Your prompts and data may stay yours, while the code, the rules and the roadmap stay with the vendor. You furnish the house and someone else owns it.
With your own agent you hold every layer, including the one that does the work.
0/5 layers yours
2/5 layers yours
5/5 layers yours
Tap or point at a row to see what it means.
The setup, the code, the data, the server and the models. Nothing needs our permission to keep running.
Use a model from any major provider, or one running on your own hardware. Change it once and every job the agent does follows.
Conversations, skills, memory and every record of what the agent did live on your machine.
ConversationsSkillsMemorySchedulesKeys
The code is public under the MIT licence. Anyone you trust can read all of it before we start, and any developer can change it after we leave.
It runs on the machine you choose. The only information that leaves it is what goes to the AI model and the tools you pick.
Your cloud accountA box in your officeA small rented server
It connects to your store, inbox, calendar and books, so there is nothing to migrate.
It reads and acts in
Tap a box to see what the agent does with it.
yours to keepSo it can answer
$ install agent
gatewayrunning
memoryrunning
schedulerrunning
Ready on your server
We put the agent on your server or in your cloud account, lock it down and hand you the keys.
Instructions
Model
any provider
Tools
StoreEmailSend refund needs approval
You describe the job in plain words: what to do, which tools it may use, and what needs your sign-off first.
TeamsWhatsAppTelegramSlackDiscordSignal
The same agent answers in the chat apps your team and your customers already use, with the same rules everywhere.
One place to teach it and one record of what it did: what ran, what it touched and who allowed it.
A procedure becomes a skill in plain language. Edit it, and the next answer uses the new version.
Skill
skills/month-end-close.md
# Month-end close checklist
Used byBack officeWeekly report
A job that runs at 7:00 every morning follows the same limits, and leaves the same record, as one you asked for in chat.
Anything that spends money or reaches a customer can wait for your yes, given right in the chat.
Waiting for you
Send quote to Dalton, $6,450
A 30-minute call. We take one of your jobs, map it to an agent, and tell you plainly whether it is worth doing.
Book a call